zubliz official Service Support Statement

Please note: Zubliz technical support only handles technical issues at the device and system level. It does not cover sales-related matters such as refunds, returns, exchanges, order cancellations, price differences, or logistics claims. As the brand owner and supplier, Zubliz generally does not complete retail transactions directly with end consumers; relevant after-sales requests should be handled by the retailer, distributor, or authorized channel from which you originally purchased. The technical support team cannot accept or transfer such sales-related requests on your behalf. Before purchasing, please verify the authorization status of the sales channel so that you can obtain the corresponding transaction protection and after-sales support.